How Vue’s technical issues quickly became business issues

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The saying goes that, for British people, queueing is a pastime. Something that we do as well as, if not better, than any other country. In fact, it has been suggested that British people stand in line for fun. However, that idea can now be laid to rest after mass outrage this week when many customers were forced into a virtual queue at the cinema chain, Vue.

Source: How Vue’s technical issues quickly became business issues